Account Manager – Florence
It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone.
In fact, that’s what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.
Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission.
We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.
Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships and inspiring partners about new products and services? If your answer is “yes”, you might have what it takes to be the next Account Manager.
Booking.com BV (the company behind Booking.com™, the world’s leading online hotel reservation service) is looking for people to support our business in the fast-growing hotel markets.
Booking.com is seeking a full time Account Manager in our Florence office.
Please submit your application in English.
You support Booking.com BV; you are responsible for informing and consulting its accommodation partners in regards to their business performance, market opportunities and industry trends. You will empower partners on how to use the system, tools and available products of Booking.com BV with the goal of optimizing their performance on the platform and creating an amazing experience for Booking.com’s customers.
- Communicating effectively: you can clearly express ideas and information to others and flex your style according to the specific situation and audience
- Managing your market: you excel at evaluating local market characteristics, trends and drivers, and you effectively prioritize and manage the performance of a portfolio of accounts to business value
- Identifying and articulating Partner needs: you are capable to create value for Partners by identifying, clarifying and prioritizing partner needs
- Formulating and positioning solutions: you enjoy creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling ways
- Gaining commitment: you have the capability to move partner conversations forward and lead conversations to a successful outcome
- Representing Booking.com: you can exhibit professional behavior and act as a role model of the Booking.com values before, during and after interactions with partners
- Self-awareness, managing and developing yourself: you have the capability to achieve business goals and make the difference in interacting with partners by recognizing the emotions of oneself and of others and to use this information to guide thinking and behavior.
- 2 years of experience in a relevant account management function
- Fluent English and Italian speaker and writer
- Affinity or experience within e-commerce and/or travel industry are considered a plus
- Pro-active, sense of responsibility and can work independently
- Accurate, strong analytical skills and an eye for detail
- Team player, self-motivated, flexible and open to change
- Positive attitude
- Hotel School, or University background preferred
- Driver’s license
- Availability to travel up to 50%
We are a performance-based company that offers career advancement and competitive compensation, including bonus. We also offer a hybrid home-to-office policy and what is called the “Booking Deal” with competitive benefits.
Booking.com BV is the world’s #1 accommodation site and the 3rd largest global e-commerce player. The diverse team, 15,000 strong, is united by a single mission: to empower people to experience the world. We connect travelers with the world’s largest selection of incredible places to stay, including everything from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts, tree houses and even igloos. Each day, more than 1,200,000 room nights are reserved on our platform.
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.